Support Portal

Getting Started 0

General FAQs 7

• Do I need to install KeyShot Network Rendering Manager and Luxion License Server on the same computer?
• How can I import my part animations and camera animations into KeyShot?
• How can I improve KeyShot's Rendering Speed?
• What are KeyShot plugins and how do they work?
• What Type of Computer Should I Buy in Order to Run KeyShot?

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KeyShot FAQ's 5

• Where can I find the installers for KeyShot Floating?
• What Is KeyShot
• Does KeyShot Make Use of My Graphics Card while Rendering?
• Can I open my old KeyShot scenes in the latest KeyShot version?
• The difference between installing "just for me" and "for anyone using this computer"?

Key VR 1

• Which VR headset should I use with KeyShot/KeyVR in order to get the best VR experience?

KeyShot Web FAQ's 2

• What is KeyShot Web?
• How can I apply callouts and hotspots to my KeyShotXR renderings?

KeyShot Network Rendering FAQ's 3

• What is KeyShot Network Rendering?
• Can I send jobs from and older KeyShot version to the latest KeyShot Network Rendering?
• Where can I find the installers for KeyShot Network Rendering

Node-Lock License 1

• Activate KeyShot

Floating License 5

• How to Send a Floating License Request
• Floating License Restart Service (Windows)
• KeyShot Floating can't find license.
• Request KeyShot Floating License
• Move KeyShot Floating License

Known Issues 3

• KeyShotXR doesn't support interaction with Mac's
• QuickTime can not play animations rendered with .png frame output
• Computer Randomly Resets

General Troubleshooting 10

• Network Rendering - Troubleshooting Guide
• Importing CAD Files - Troubleshooting Guide
• Saving BIP/KSP Files - Troubleshooting Guide
• I cannot open KeyShot BIP files
• My KeyShot software is renderings slower than I expected

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KeyShot Troubleshooting 1

• Thumbnails missing from BIP file

KeyShot Floating Troubleshooting 4

• KeyShot Floating - Troubleshooting Guide
• Error code: -97
• Exiting Due to Signal 25 Exit reason 2
• FlexNet Licensing error -1,359. System Error: 2

KeyShot Network Rendering Troubleshooting 0

KeyVR Troubleshooting 0

KeyShot Web Troubleshooting 0

KeyShot 9 1

• KeyShot 9 Manuals

KeyShot 8 1

• KeyShot 8 Manuals

KeyShot 7 1

• KeyShot 7 Manuals

KeyShot Plugins 1

• KeyShot Plugins

Learning 0

Quick Tips 77

• Quick Tip: UV Unwrapping
• Quick Tip: Live Linking from Solidworks
• Quick Tip: Pivot Points
• Quick Tip: Fuzz Feature
• Quick Tip: Denoise Best Use Cases

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Webinars 44

• KeyShot Webinar 86 - Fuzz Feature
• KeyShot Webinar 85 - RealCloth™ Feature
• KeyShot Webinar 84 - What's New In KeyShot 9
• KeyShot Webinar 83: Creating Visuals with Shapr3D and KeyShot
• KeyShot Webinar 82: Creating Immersive VR Product Experiences with KeyVR

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Tutorials 13

• KeyShot 9 Feature Tutorial: Model Library
• KeyShot 9 Tutorial: Fuzz Feature
• KeyShot 9 Feature Demo: RealCloth
• KeyShot 9 Tutorial: Part 1 Animation Overview
• KeyShot 9 Tutorial: Part 2 Animation Timeline

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How to Guides 7

• Link/Unlink Materials on Your Model
• Save a KeyShot Package File
• Render Brushed Metals
• Animate Multiple Pivot Points
• Extract Pins from HDZ file

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KeyShot Scripts 6

• Render Images
• Encode Video
• Render Panoramic Frames
• Create Standard Views
• Render Ambient Occlusion

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