KeyShot Support Portal

Getting Started 4

• Finding KeyShot Manuals
• Finding KeyShot Videos
• Training Options
• How to Get a KeyShot Trial

Information 1

• Deactivate KeyShot License before updating hardware (Legacy)

General FAQs 15

• Adding Resources to KeyShot
• Difference between Glb viewer and KeyShot real-time view
• Do I need to install KeyShot Network Rendering Manager and Luxion License Server on the same computer?
• Finding my HostName and MAC address
• Geometry shader 'fuzz' output limited on instance keyshot

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KeyShot FAQ's 10

• Where can I find the installers for KeyShot Clients
• What Is KeyShot
• Does KeyShot Make Use of My Graphics Card while Rendering?
• Which 3D Files can I Import into KeyShot?
• Can I open my old KeyShot scenes in the latest KeyShot version?

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Key VR 2

• Which VR headset should I use with KeyShot/KeyVR in order to get the best VR experience?
• Where Can I get KeyVR Downloads

KeyShot Web FAQ's 2

• What is KeyShot Web?
• How can I apply callouts and hotspots to my KeyShotXR renderings?

KeyShot Network Rendering FAQ's 3

• Where can I find the installers for KeyShot Network Rendering
• What is KeyShot Network Rendering?
• Can I send jobs from and older KeyShot version to the latest KeyShot Network Rendering?

KeyShot Extra Content 1

• KeyShot Content Downloads

KeyShot WebViewer 1

• Material Capabilities for KeyShot Web Viewer

Node-Lock License 3

• Activate KeyShot
• Transfer KeyShot Node-Lock License to another Computer
• How to activate your license through the subscription portal

Floating License 7

• How to Send a Floating License Request
• Floating License Restart Service (Windows)
• KeyShot Floating can't find license.
• Request KeyShot Floating License
• Move KeyShot Floating License

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Known Issues 10

• Subscription and Billing - Not loading
• Windows 11 Does not support Nvidia drivers below 471.XX
• Camera Path Control Points
• Pinned Environments may cause crashes in GPU and Denoise mode
• Last two frames of an animation are not being rendered through Network Rendering

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General Troubleshooting 19

• Network Rendering - Troubleshooting Guide
• Importing CAD Files - Troubleshooting Guide
• Saving BIP/KSP Files - Troubleshooting Guide
• I cannot open KeyShot BIP files
• My KeyShot software is renderings slower than I expected

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KeyShot Troubleshooting 3

• Thumbnails missing from BIP file
• HTTP Error Codes
• Missing BIP thumbnail Advance Troubleshooting

KeyShot Subscriptions Troubleshooting 2

• Error N207 C410
• Failed to Fetch valid JSON

KeyShot Floating Troubleshooting 18

• KeyShot Floating - Troubleshooting Guide
• Changing KeyShot Floating License Port Number
• FlexNet Licensing error -1,359. System Error: 2
• FlexNet Licensing error -2
• Exiting Due to Signal 25 Exit reason 2

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KeyShot Network Rendering Troubleshooting 1

• GPU System Runs Very Slow after Failed Status

KeyVR Troubleshooting 0

KeyShot Web Troubleshooting 0

KeyShot GPU 3

• NVidia GPU Preferred
• GPU Mode Drivers
• Set Default GPU for Apps on Windows

KeyShot 11 1

• KeyShot 11 Manual

KeyShot 10 1

• KeyShot 10 Manuals

KeyShot 9 1

• KeyShot 9 Manuals

KeyShot 8 1

• KeyShot 8 Manuals

KeyShot 7 1

• KeyShot 7 Manuals

KeyShot Plugins 1

• KeyShot Plugins

Learning 0

Quick Tips 77

• Quick Tip: UV Unwrapping
• Quick Tip: Live Linking from Solidworks
• Quick Tip: Pivot Points
• Quick Tip: Fuzz Feature
• Quick Tip: Denoise Best Use Cases

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Webinars 44

• KeyShot Webinar 86 - Fuzz Feature
• KeyShot Webinar 85 - RealCloth™ Feature
• KeyShot Webinar 84 - What's New In KeyShot 9
• KeyShot Webinar 83: Creating Visuals with Shapr3D and KeyShot
• KeyShot Webinar 82: Creating Immersive VR Product Experiences with KeyVR

View all 44

Tutorials 13

• KeyShot 9 Feature Tutorial: Model Library
• KeyShot 9 Tutorial: Fuzz Feature
• KeyShot 9 Feature Demo: RealCloth
• KeyShot 9 Tutorial: Part 1 Animation Overview
• KeyShot 9 Tutorial: Part 2 Animation Timeline

View all 13

How to Guides 12

• Link/Unlink Materials on Your Model
• Save a KeyShot Package File
• Render Brushed Metals
• Animate Multiple Pivot Points
• Extract Pins from HDZ file

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KeyShot Scripts 6

• Render Images
• Encode Video
• Render Panoramic Frames
• Create Standard Views
• Render Ambient Occlusion

View all 6