To request your KeyShot Floating License, please send the following information to

Your company name
Your serial code (if you have one)
Your computer's HostName
Your computer's MAC address

Once we receive this information, the licensing team will provide your license, software links, and setup instructions. 

Note: We recommend that you choose a computer in your office network to act as the license server. Any computer in your office network can be the license server as long as it is powered on and connected to the office network at all times.


Open the Windows Command Prompt and type ipconfig /all. 
Press Enter.
Your HostName will be at the very top under your ipconfig /all command.
Your MAC address is the Physical Address of the connection that is Enabled and Preferred.


Open the Terminal application and type HostName.
Press Enter.
Your HostName will be displayed under your HostName command.
Now type ifconfig.
Press Enter.
Your MAC address will be shown within the list.