KeyShot Support Portal
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Knowledge base
General
Getting Started
2
Finding KeyShot Manuals
Finding KeyShot Videos
Information
1
Deactivate KeyShot License before updating hardware (Legacy)
FAQs
General FAQs
16
Adding Resources to KeyShot
Difference between Glb viewer and KeyShot real-time view
Do I need to install KeyShot Network Rendering Manager and Luxion License Server on the same computer?
Finding my HostName and MAC address
Geometry shader 'fuzz' output limited on instance keyshot
View all 16
KeyShot FAQ's
10
Where can I find the installers for KeyShot Clients
Where can I find the installers for KeyShot Floating
What Is KeyShot
Does KeyShot Make Use of My Graphics Card while Rendering?
Which 3D Files can I Import into KeyShot?
View all 10
Key VR
2
Which VR headset should I use with KeyShot/KeyVR in order to get the best VR experience?
Where Can I get KeyVR Downloads
KeyShot Web FAQ's
2
What is KeyShot Web?
How can I apply callouts and hotspots to my KeyShotXR renderings?
KeyShot Network Rendering FAQ's
3
Where can I find the installers for KeyShot Network Rendering
What is KeyShot Network Rendering?
Can I send jobs from and older KeyShot version to the latest KeyShot Network Rendering?
KeyShot Extra Content
1
KeyShot Content Downloads
My License
Node-Lock License
3
Activate KeyShot
Transfer KeyShot Node-Lock License to another Computer
How to activate your license through the subscription portal
Floating License
6
How to Send a Floating License Request
Floating License Restart Service (Windows)
KeyShot Floating can't find license.
Request KeyShot Floating License
Move KeyShot Floating License
View all 6
Known Issues
Known Issues
10
Windows 11 Does not support Nvidia drivers below 471.XX
Camera Path Control Points
Pinned Environments may cause crashes in GPU and Denoise mode
GPU errors in KeyShot 9
Last two frames of an animation are not being rendered through Network Rendering
View all 10
Troubleshooting
General Troubleshooting
18
Network Rendering - Troubleshooting Guide
Importing CAD Files - Troubleshooting Guide
Saving BIP/KSP Files - Troubleshooting Guide
I cannot open KeyShot BIP files
My KeyShot software is renderings slower than I expected
View all 18
KeyShot Troubleshooting
3
Thumbnails missing from BIP file
HTTP Error Codes
Missing BIP thumbnail Advance Troubleshooting
KeyShot Floating Troubleshooting
17
KeyShot Floating - Troubleshooting Guide
Changing KeyShot Floating License Port Number
FlexNet Licensing error -1,359. System Error: 2
FlexNet Licensing error -2
Exiting Due to Signal 25 Exit reason 2
View all 17
KeyShot Network Rendering Troubleshooting
0
KeyVR Troubleshooting
0
KeyShot Web Troubleshooting
0
KeyShot GPU
2
NVidia GPU Preferred
GPU Mode Drivers
KeyShot Manuals
KeyShot 11
1
KeyShot 11 Manual
KeyShot 10
1
KeyShot 10 Manuals
KeyShot 9
1
KeyShot 9 Manuals
KeyShot 8
1
KeyShot 8 Manuals
KeyShot 7
1
KeyShot 7 Manuals
KeyShot Plugins
1
KeyShot Plugins
Learning Videos
Learning
0
Quick Tips
77
Quick Tip: UV Unwrapping
Quick Tip: Live Linking from Solidworks
Quick Tip: Pivot Points
Quick Tip: Fuzz Feature
Quick Tip: Denoise Best Use Cases
View all 77
Webinars
44
KeyShot Webinar 86 - Fuzz Feature
KeyShot Webinar 85 - RealClothâ„¢ Feature
KeyShot Webinar 84 - What's New In KeyShot 9
KeyShot Webinar 83: Creating Visuals with Shapr3D and KeyShot
KeyShot Webinar 82: Creating Immersive VR Product Experiences with KeyVR
View all 44
Tutorials
13
KeyShot 9 Feature Tutorial: Model Library
KeyShot 9 Tutorial: Fuzz Feature
KeyShot 9 Feature Demo: RealCloth
KeyShot 9 Tutorial: Part 1 Animation Overview
KeyShot 9 Tutorial: Part 2 Animation Timeline
View all 13
How-To Guides
How to Guides
12
Link/Unlink Materials on Your Model
Save a KeyShot Package File
Render Brushed Metals
Animate Multiple Pivot Points
Extract Pins from HDZ file
View all 12
Script Walkthroughs
KeyShot Scripts
6
Render Images
Encode Video
Render Panoramic Frames
Create Standard Views
Render Ambient Occlusion
View all 6
Community forums
Showing recent updates
Start a new topic
Luxion Support Forums
Announcements
7
Notice: Sales with Russia Suspended
Posted by
Josh M
,
2 months ago
Last Reply
by Josh M
2 months ago
KeyShot Client Download Issues
Posted by
Francisco Carrera
,
about 2 years ago
Last Reply
by Francisco Carrera
about 2 years ago
New Support Portal
Posted by
Derek
,
over 2 years ago
Last Reply
by Derek
over 2 years ago
See all 7 topics
General Support
155
Wacom Drivers and KeyShot.
Posted by
Francisco Carrera
,
about 2 years ago
Last Reply
by john smith
over 1 year ago
How to post your questions on this board
Posted by
Derek
,
over 2 years ago
Last Reply
by Derek
over 2 years ago
License
Posted by
Marcel Gohla
,
6 months ago
Last Reply
by Fabio Mauro
6 days ago
See all 155 topics
Plugins Information and Issues
7
SolidWorks 1.4 plugin for KeyShot
Posted by
Francisco Carrera
,
over 1 year ago
Last Reply
by Francisco Carrera
over 1 year ago
Cinema 4D R25
Posted by
Stevep67
,
8 months ago
Last Reply
by Stevep67
4 months ago
Inventor 2022
Posted by
Benjamin Dreilich
,
11 months ago
Last Reply
by Erik Williams
11 months ago
See all 7 topics
Bugs and Crashes
85
How to post your questions on this board
Posted by
Derek
,
over 2 years ago
Last Reply
by Derek
over 2 years ago
Move tool Gizmo constantly hiding
Posted by
Lawrence Kaplan
,
23 minutes ago
Last Reply
by Justin Adams
9 minutes ago
Empty nodes aren't saved when you save a project or material
Posted by
Hans Van Even
,
14 days ago
Last Reply
by Hans Van Even
13 days ago
See all 85 topics
Creative Questions
11
Animation with multiple objects
Posted by
Gabriela Chicarelli
,
about 1 month ago
Last Reply
by Marco Wodarz-Burmester
9 days ago
Feature Suggestion
Posted by
Michael
,
23 days ago
Last Reply
by Marco Wodarz-Burmester
21 days ago
Stitched seam
Posted by
Maarten den Hartog
,
5 months ago
Last Reply
by Erik Williams
5 months ago
See all 11 topics
Best Practices, Troubleshooting, and Known Issues.
9
[Known Issue] GPU Network Rendering Banding
Posted by
Francisco Carrera
,
almost 2 years ago
Last Reply
by Francisco Carrera
almost 2 years ago
Labels showing through to parallel surface
Posted by
Haniel Moore
,
about 1 month ago
Last Reply
by Haniel Moore
about 20 hours ago
Label appears twice
Posted by
Sonja Arend
,
7 days ago
Last Reply
by Marco Wodarz-Burmester
2 days ago
See all 9 topics