Issue
GPU mode is greyed out in KeyShot.
When trying to use certain KeyShot products there will be times were you may experience delays or slowdowns and performance issues.
Environment Details
- KeyShot | KeyVR | KeyShot Viewer
- Any versions
- GPU Card
- Windows Operating System
Resolution
Set preferred GPU setting on Windows:
- Press the Windows + I shortcut to open the Settings app and click on Display.
- Under display settings, scroll down and click Graphics.
- Click on the Browse button and use the chart below called "Options for KeyShot Products" to select the appropriate application.
- Click on the Options button and select "High Performance" from the Graphics specifications drop-down menu.
- Click on the Save button to apply the changes.
- Restart KeyShot or Web Browser.
Options for KeyShot Products
Product | EXE Location |
KeyShot |
|
KeyVR |
|
KeyShot Web Viewer |
|
*Important Notes*
- The ## is the KeyShot version.
- These are only for Windows settings.