General FAQs

FAQs General articles

Adding Resources to KeyShot
When trying to add resources from a network location or another location on local computer to KeyShot you can follow the instructions below for your specifi...
Fri, 21 May, 2021 at 1:17 AM
Do I need to install KeyShot Network Rendering Manager and Luxion License Server on the same computer?
No. It is not necessary to install KeyShot Network Rendering Manager and Luxion License Server (Floating) on the same computer. These two applications c...
Thu, 23 Jul, 2020 at 10:59 AM
Finding my HostName and MAC address
When needing to find your HostName and MAC address for creating a floating license or if KeyShot supports needs it to help make a license for you. Findi...
Wed, 7 Jul, 2021 at 11:08 AM
Geometry shader 'fuzz' output limited on instance keyshot
If In KeyShot you are receiving the error message there are a few things to note on this: We added a limiting parameter to Fuzz similar to max triang...
Fri, 5 Feb, 2021 at 3:28 PM
GLB USDZ and 3MF File export for KeyShot 10
The USD, GLB (gLTF) and 3MF are all part of the Smart Export option in KeyShot 10, This will require certain steps in order too have the model export correc...
Tue, 17 Nov, 2020 at 7:06 AM
How can I import my part animations and camera animations into KeyShot?
KeyShot will import basic part and/or camera animations from certain CAD applications via direct import or plugins. Below you will find a list of support...
Tue, 4 Feb, 2020 at 12:06 PM
How can I improve KeyShot's Rendering Speed?
Your computer's CPU is what powers KeyShot's render engine. Computers with higher core counts allow KeyShot to render more tiles per second. Th...
Tue, 4 Feb, 2020 at 11:50 AM
KeyShot .MOV renders
As part of a transition to the 64-bit technology, Mac OS is no longer supporting the .mov (Quicktime) format. So you will notice that all .mov will now be i...
Fri, 8 Jan, 2021 at 9:25 AM
Missing Welcome.xml on start up
If you run in to this error in KeyShot here are a few steps to correct this issue: The first step would be to perform a fresh installation of t...
Thu, 5 Nov, 2020 at 2:15 PM
Python 3 Error
When starting up KeyShot if you get an error about Python3 command needing developers tools. You can either install the tools by downloading them or you ...
Tue, 17 Nov, 2020 at 11:53 AM