General FAQs
FAQs General articles
When trying to add resources from a network location or another location on local computer to KeyShot you can follow the instructions below for your specifi...
Fri, 21 May, 2021 at 1:17 AM
When exporting a glb file, you may notice some differences from what is seen in KeyShot. This is caused by several reasons, explained in the article below. ...
Wed, 25 Aug, 2021 at 7:07 AM
No. It is not necessary to install KeyShot Network Rendering Manager and Luxion License Server (Floating) on the same computer. These two applications c...
Thu, 23 Jul, 2020 at 10:59 AM
When needing to find your HostName and MAC address for creating a floating license or if KeyShot supports needs it to help make a license for you. Findi...
Wed, 7 Jul, 2021 at 11:08 AM
If In KeyShot you are receiving the error message there are a few things to note on this: We added a limiting parameter to Fuzz similar to max triang...
Fri, 5 Feb, 2021 at 3:28 PM
The USD, GLB (gLTF) and 3MF are all part of the Smart Export option in KeyShot 10, This will require certain steps in order too have the model export correc...
Tue, 17 Nov, 2020 at 7:06 AM
KeyShot will import basic part and/or camera animations from certain CAD applications via direct import or plugins. Below you will find a list of support...
Thu, 26 Aug, 2021 at 6:14 AM
Your computer's CPU is what powers KeyShot's render engine. Computers with higher core counts allow KeyShot to render more tiles per second. Th...
Tue, 4 Feb, 2020 at 11:50 AM
As part of a transition to the 64-bit technology, Mac OS is no longer supporting the .mov (Quicktime) format. You will notice that all .mov will now be in t...
Fri, 3 Sep, 2021 at 8:03 AM
If you run in to this error in KeyShot here are a few steps to correct this issue: The first step would be to perform a fresh installation of t...
Thu, 5 Nov, 2020 at 2:15 PM