When setting up KeyShot to run on a Virtual Machine as a Remote Desktop, the user will need to update the OpenGL 2.1 settings on the Windows Remote Desktop. Otherwise, they will see a warning about "OpenGL 2.1 not being available"


Note: This only applies when using a remote desktop solution.



Prerequisites


  • KeyShot 
  • Windows Remote Desktop



Procedure


OpenGL 2.1 on Windows Remote Desktop


  1. Display the Windows Run dialog box by pressing the Win + R keys (the Windows key and the “R” key at the same time) on the keyboard. This will display the Windows Run dialog box.

  2. Type gpedit.msc in the Open entry and then press the Enter key or click the [OK] button.

  3. The Local Group Policy Editor application will be displayed. Using the navigation panel on the left side, select Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment > RemoteFX for Windows Server as shown below.

  4. On the displayed panel, right-click the Configure RemoteFX entry and then select Edit from the displayed context menu.

  5. The following dialog box will be displayed. Select the Enabled radio button entry and then click the [OK] button.

  6. Select and right-click the Optimize visual experience when using RemoteFX entry and then select Edit from the displayed context menu.

  7. Select the Enabled radio button entry and then click on the [OK] button.

  8. Select and right-click the Optimize visual experience for Remote Desktop Service Sessions entry and then select Edit from the displayed context menu.

  9. Select the Enabled radio button entry and then click on the [OK] button.

  10. Notice that the Configure RemoteFX, Optimize visual experience when using RemoteFX and Optimize visual experience for Remote Desktop Service Sessions Group Policies status are set to Enabled.

  11. From the navigation panel on the left side, select Remote Session Environment as shown below.

  12. On the displayed panel, right-click the Use the hardware default graphics adapter for all Remote Desktop Services sessions entry and then select Edit from the displayed context menu.

  13. Select the Enabled radio button entry and then click on the [OK] button.

  14. Select and right-click the Configure compression for RemoteFX data entry and then select Edit from the displayed context menu.

  15. Select the Enabled radio button entry and then click on the [OK] button.

  16. Notice that the Use the hardware default graphics adapter for all Remote Desktop Services sessions and Configure compression for RemoteFX data Group Policies status are set to Enabled.

  17. Restart the host computer and the changes made to the Group Policy will take effect. The engineering software can then be operated from the host computer using Remote Desktop.

 

Microsoft Remote Desktop on Mac

Microsoft has an app, called Microsoft Remote Desktop, that allows remote desktop connections from Mac to Windows PCs.

Simply download it from the app store, connect to the VPN, and add your PC in the Microsoft Remote Desktop app using the IP address.