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I have to reinstall keyshot and in the course of wich the license file was deleted. After the reinstall i could not run keyshot because i had not the license file.

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Hi Marcel,

Just send us a message at

A representative will free your serial code on our servers and contact you with the code as well as with instructions on how to re-activate it.

As a matter of fact, I have just emailed you personally through our support channel with this information.

 You should be able to activate your license now.

If you run into any problems, please contact us at and we will create a license file for you.

If there is anything else we can do for you, please let us know.

Best Regards,

Erik Williams

Luxion Customer Support

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