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Unable to login to User forum

Have been unable to login to the user forum even after being sent an e mail to change my password.  Changed it and still getting the message Password incorrect.  This is very frustrating.

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Hello Raymond,

Thank you for contacting Luxion.

You should be getting an email as we have gone ahead and changed your password. Let me know if you have any further issues?

Referencing your Ticket ID#:8310

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