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Problems with 9.2, 9.3 updates

Have a problem with application after updating to 9.2 earlier and to 9.3 now.

Problem:

When i'm opening "materials" program freezes and it possible to turn off only after ctrl+alt+delete...
Spoke with support, but we didn't solved that problem, only reinstalled version before 9.2. Hoped it will be solved with 9.3 but problem still here(

Thanks.

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