KeyShot Support Portal

Announcements 5

• KeyShot Client Download Issues
  Posted by Francisco Carrera, about 1 year ago

  Last Reply by Francisco Carrera about 1 year ago
• New Support Portal
  Posted by Derek, about 1 year ago

  Last Reply by Derek about 1 year ago
• How to post your questions on this board
  Posted by Francisco Carrera, about 1 year ago

  Last Reply by Francisco Carrera about 1 year ago
• [Known Issue] KeyShot hangs or stops responding.
  Posted by Francisco Carrera, about 1 year ago

  Last Reply by Francisco Carrera about 1 year ago
• KeyShot 9 GPU Driver Information and Known Issues
  Posted by Francisco Carrera, about 1 year ago

  Last Reply by Francisco Carrera about 1 year ago

General Support 90

• Wacom Drivers and KeyShot.
  Posted by Francisco Carrera, 12 months ago

  Last Reply by john smith 7 months ago
• How to post your questions on this board
  Posted by Derek, about 1 year ago

  Last Reply by Derek about 1 year ago
• Solidworks 2021 import issues
  Posted by Jason, 5 days ago

  Last Reply by Erik Williams 15 minutes ago
• Denoise + XR
  Posted by Eric Summers, 5 months ago

  Last Reply by Eric Summers 12 days ago
• GPU vs CPU; Unstable issues
  Posted by Kyle R, 13 days ago

  Last Reply by Justin Adams 13 days ago
See all 90 topics

Plugins Information and Issues 4

• SolidWorks 1.4 plugin for KeyShot
  Posted by Francisco Carrera, 7 months ago

  Last Reply by Francisco Carrera 7 months ago
• KeyShot10RhinoPlugin Reinstall Error
  Posted by TaeKyun Kim, 16 days ago

  Last Reply by Erik Williams 15 days ago
• Keyshot 10 plug in for Rhino 7 won't install
  Posted by Russell, about 1 month ago

  Last Reply by Russell about 1 month ago
• Bip-Export from Solid Edge 2019 ignores correct unit
  Posted by Bastian Schulz, 6 months ago

  Last Reply by Bastian Schulz 6 months ago

Bugs and Crashes 49

• How to post your questions on this board
  Posted by Derek, about 1 year ago

  Last Reply by Derek about 1 year ago
• CUDA ERROR: cudaErrorIllegalAddress (an illegal memory access was encountered) Device : GeForce RTX 2070
  Posted by Jung Whan Park, about 1 hour ago

  Last Reply by Justin Adams 9 minutes ago
• Bug using LiveLinking from Rhino 6.0 SR31: Wrong orientation of model (Z=Up)
  Posted by Erazmataz, 4 months ago

  Last Reply by Erik Williams 1 day ago
• edit normals has no way to turn off wireframe
  Posted by francisco hurtado, 5 days ago

  Last Reply by Erik Williams 4 days ago
• Endless loop "Finalizing" Render
  Posted by Paul Lang, 10 months ago

  Last Reply by Erik Williams 21 days ago
See all 49 topics

Creative Questions 17

• Plywood edges
  Posted by Alex Morgan, 3 months ago

  Last Reply by Alex Morgan 3 months ago
• Is it possible to Illuminate a Video Mapped Material?
  Posted by john whelchel, 4 months ago

  Last Reply by Justin Adams 4 months ago
• Need help creating a diffuser material!
  Posted by Chris M, 4 months ago

  Last Reply by Justin Adams 4 months ago
• Making looping animations
  Posted by Jonathan Schipper, 6 months ago

  Last Reply by Justin Adams 6 months ago
• A prudent suggestion: please consider adding modern tabs.
  Posted by Shompinice, 10 months ago

  Last Reply by Justin Adams 10 months ago
See all 17 topics

Best Practices, Troubleshooting, and Known Issues. 8

• [Known Issue] GPU Network Rendering Banding
  Posted by Francisco Carrera, 9 months ago

  Last Reply by Francisco Carrera 9 months ago
• Ruby material turn back when applied
  Posted by Marcos Taquechel, about 1 month ago

  Last Reply by Erik Williams 29 days ago
• C4D problems with importing and exporting
  Posted by Courtney Sellers, about 1 month ago

  Last Reply by Courtney Sellers about 1 month ago
• Environment maps sorting order
  Posted by Alex V, about 1 month ago

  Last Reply by Alex V about 1 month ago
• Nubee In GPU render need advices ;)
  Posted by Jeff Gribouille, 3 months ago

  Last Reply by Jeff Gribouille 3 months ago
See all 8 topics