KeyShot Support Portal

Announcements 10

• Apple Silicon Support for KeyShot 11.2
  Posted by Justin Adams, 5 months ago

  Last Reply by Justin Adams 5 months ago
• New Technical Support Policies Effective July 5, 2022
  Posted by Melissa Henley, 6 months ago

  Last Reply by Melissa Henley 6 months ago
• Luxion Floating License Server Transfer Policy
  Posted by Justin Adams, 6 months ago

  Last Reply by Justin Adams 6 months ago
• Notice: Sales with Russia Suspended
  Posted by Josh Mings, 9 months ago

  Last Reply by Josh Mings 9 months ago
• KeyShot Client Download Issues
  Posted by Francisco Carrera, over 2 years ago

  Last Reply by Francisco Carrera over 2 years ago
See all 10 topics

General Support 183

• Wacom Drivers and KeyShot.
  Posted by Francisco Carrera, over 2 years ago

  Last Reply by john smith about 2 years ago
• How to post your questions on this board
  Posted by Derek, almost 3 years ago

  Last Reply by Derek almost 3 years ago
• How to render fully transparent object.
  Posted by Raj Choudhary, 29 minutes ago

  Last Reply by Justin Adams 5 minutes ago
• Simple Animation - Pivot point moving
  Posted by Basti D, about 6 hours ago

  Last Reply by Basti D about 4 hours ago
• Fuzz node not updating with final output
  Posted by Luis Alcala, 1 day ago

  Last Reply by Erik Williams 1 day ago
See all 183 topics

Plugins Information and Issues 11

• SolidWorks 1.4 plugin for KeyShot
  Posted by Francisco Carrera, about 2 years ago

  Last Reply by Francisco Carrera about 2 years ago
• When will Cinema 4d 2023 be supported?
  Posted by Luhaistudio, 24 days ago

  Last Reply by Erik Williams 24 days ago
• Plugin for Rhino 7 is not working (Keyshot 11)
  Posted by Basti D, about 1 month ago

  Last Reply by Erik Williams about 1 month ago
• KeyShot EDU is not opening on my Mac Book Pro
  Posted by Frostea, 2 months ago

  Last Reply by Frostea 2 months ago
• Inventor 2022
  Posted by Benjamin Dreilich, over 1 year ago

  Last Reply by Gabriele.serafino 5 months ago
See all 11 topics

Bugs and Crashes 101

• How to post your questions on this board
  Posted by Derek, almost 3 years ago

  Last Reply by Derek almost 3 years ago
• Materials Folders Playing 'Hide and Seek'
  Posted by Edmund Barnett-Ward, 2 months ago

  Last Reply by Justin Lang 10 days ago
• Free cam tilt issue in animation
  Posted by Erdem Erduvan, 10 days ago

  Last Reply by Erik Williams 10 days ago
• Rendering error prompt：the current license does not allow for external rending
  Posted by kaihong zhou, 15 days ago

  Last Reply by kaihong zhou 15 days ago
• Render Engine output setting resets every time I return to the tab
  Posted by Liam Martin, 25 days ago

  Last Reply by Erik Williams 24 days ago
See all 101 topics

Creative Questions 16

• Augmented Reality - Vertical Plane
  Posted by João Santos, 16 days ago

  Last Reply by João Santos 16 days ago
• usability of KS release of last 2 years
  Posted by Jeff, 5 months ago

  Last Reply by Erik Williams 5 months ago
• ArchVis basic Keyshot Roof materials?
  Posted by sad icus, 5 months ago

  Last Reply by sad icus 5 months ago
• Noise Texture for Cut Pile Carpet
  Posted by Ken Reita, 6 months ago

  Last Reply by Marco Wodarz 6 months ago
• #65259 Key Frame Animations - Copy / Paste Position
  Posted by Terry Beczak, 6 months ago

  Last Reply by Terry Beczak 6 months ago
See all 16 topics

Best Practices, Troubleshooting, and Known Issues. 4

• [Known Issue] GPU Network Rendering Banding
  Posted by Francisco Carrera, over 2 years ago

  Last Reply by Francisco Carrera over 2 years ago
• Export option does not work
  Posted by Maria.ferreira, 2 months ago

  Last Reply by Maria.ferreira 2 months ago
• Windows 11 does not support Nvidia drivers lower than 471.XX
  Posted by Justin Adams, 12 months ago

  Last Reply by Justin Adams 12 months ago
• VPN access for KeyShot
  Posted by Justin Adams, over 2 years ago

  Last Reply by Justin Adams over 2 years ago